Refund policy

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To qualify for a standard return, the product must be:

• Unused and unopened
• In its original packaging
• In resellable condition
• Purchased directly from the Speedin website

A receipt, order confirmation, or other proof of purchase may be required.

Because Speedin products are ingestible dietary supplements, opened or used products may not qualify for a standard return. Satisfaction-guarantee requests involving opened products will be reviewed individually.

How to Start a Return

Before sending anything back, contact our support team through the Contact Us page or email us at [SUPPORT EMAIL].

Please include:

• Your full name
• Order number
• The product you want to return
• The reason for your request
• Clear photos if the item arrived damaged, incorrect, or defective

Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives.

Contact us as soon as possible if your order is:

• Damaged during delivery
• Defective
• Missing an item
• Different from what you ordered

Include your order number and clear photos of the product and packaging. Once reviewed, we may offer a replacement, store credit, or refund depending on the issue.

Return Shipping

Unless the product arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable. We recommend using a trackable shipping service because Speedin is not responsible for return packages lost in transit.

Do not send a return until our support team has provided approval and return instructions.

Refunds

Once an approved return is received and inspected, we will notify you of the outcome.

If approved, the refund will be issued to the original payment method. Your bank or payment provider may require additional business days to display the refund in your account.

Shipping fees, promotional discounts, and other non-refundable charges may be deducted where applicable.

Exchanges

We do not currently offer direct product exchanges.

To purchase a different product, request a return for the eligible item and place a new order separately.

Order Changes and Cancellations

Contact us immediately if you need to change or cancel an order.

We will try to help before fulfillment begins, but changes and cancellations cannot be guaranteed after an order has entered processing or shipped.

Subscription Orders

Subscription orders renew according to the delivery schedule selected during purchase.

Customers are responsible for pausing, skipping, updating, or cancelling a subscription before the next recurring order is processed. Once a subscription order has entered processing, it may not be possible to cancel it.

Eligible subscription products may still be returned under this policy within 30 days of delivery.

Non-Returnable Items

The following items are generally not eligible for return:

• Products purchased more than 30 days ago
• Products purchased from another retailer
• Items without proof of purchase
• Products damaged through misuse or improper storage
• Items marked as final sale
• Gift cards, where applicable
• Returns submitted without prior approval

Contact Us

For return or refund assistance, contact us through our Contact Us page or email:

mainor@vitapharmaceutical.com

Please include your order number so our team can assist you quickly.

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