Shipping policy
Last updated: May 2026
At Speedin, we work to get your order to you as quickly and reliably as possible. Please read this policy carefully so you know what to expect after placing your order.
Free Shipping
All orders over $75 qualify for free standard shipping. Orders below $75 will have shipping costs calculated and displayed at checkout before payment is made.
Order Processing
Orders are typically processed within 1 to 2 business days of being placed. Business days are Monday through Friday, excluding public holidays. Orders placed over the weekend or on a public holiday will begin processing on the next available business day.
You will receive an order confirmation email as soon as your order is placed, and a separate shipping confirmation email with tracking information once your order has been dispatched.
Shipping Times
Estimated delivery times after dispatch are as follows:
Standard Shipping: 5 to 7 business days
Expedited Shipping: 2 to 3 business days
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier delays, weather conditions, or other circumstances outside our control.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery through the carrier's website.
If you have not received your tracking information within 3 business days of placing your order, please contact us at mainor@vitapharmaceutical.com
Subscription Orders
If you are on a Subscribe and Save plan, your order will be processed and shipped automatically on your chosen billing cycle. You will receive a shipping confirmation email with tracking information for each recurring shipment.
If you need to update your shipping address before your next subscription order is dispatched, please contact us at mainor@vitapharmaceutical.com as early as possible. We are unable to update the shipping address on an order that has already been dispatched.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly at checkout. Speedin is not responsible for orders delivered to an incorrect address provided by the customer. If you realize you have entered the wrong address, contact us immediately at mainor@vitapharmaceutical.com and we will do our best to intercept the shipment before it is dispatched.
Once an order has been dispatched, we cannot guarantee that address changes can be made.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window and tracking shows no updates, please contact us at mainor@vitapharmaceutical.com with your order number and we will investigate with the carrier on your behalf.
If your order is confirmed lost by the carrier, we will send a replacement or issue a full refund at no cost to you.
Damaged Orders
If your order arrives damaged, please email us at mainor@vitapharmaceutical.com within 7 days of delivery with your order number and a photo of the damage. We will arrange a replacement or refund promptly.
International Shipping
At this time, Speedin ships within the United States. International shipping options will be announced when available. If you have a specific international inquiry, feel free to reach out to us at mainor@vitapharmaceutical.com
Contact Us
For any shipping-related questions or concerns, please contact us at:
Please include your order number in all correspondence so we can assist you as quickly as possible.